Knowledge Base - Articles

Posted 18 May 2018

PHP 5.6 end of life

PHP.net will end support for PHP 5.6 in December 2018. As a result, Acquia is ending support for PHP 5.6 in favor of PHP 7.1 on Monday, 1 October 2018. At that time, we will remove PHP 5.6 and convert all remaining environments to PHP 7.1. This deadline will not be extended, as it is critical your website be upgraded to ensure its continued security.

Posted 18 May 2018

PHP 5.6 end of life

PHP.net will end support for PHP 5.6 on 31 December 2018. As a result, Acquia is ending support for PHP 5.6 in favor of PHP 7.1 and 7.2 on 30 September 2018. At that time, we will remove PHP 5.6 and convert all remaining environments at that time to a newer version of PHP. This deadline will not be extended, as it is critical your website be upgraded to ensure its continued security.

Posted 27 Apr 2018

Issue

Your Drupal 7 site using Acquia Purge module shows messages similar to this one:

The system cannot publicly refresh the changes you just made, because of the following error conditions: 

Posted 24 Apr 2018

On Monday, 23 April 2018 at 16:27 UTC, the Drupal security team issued psa-2018-003 advising of a highly critical security release for Drupal 7 as well as the 8.4.x and 8.5.x branches of Drupal 8. On Wednesday, 25 April 2018, Drupal core - Highly critical - Remote Code Execution - SA-CORE-2018-004 was released.

Posted 13 Apr 2018

Issue

I noticed that all webform submissions are missing from our Test database after a staging deployment. Is this expected behavior during a deploy?

 

Resolution

Yes, this is expected behavior. Webform submissions are included in cache_form tables and our documentation on Scrubbing sensitive data from staged sites specifies that the following items are scrubbed:

  • Caching information (including CDNs, if used)

 

Posted 12 Apr 2018

When installing the Drupal 8 memcache module, the order of the steps is important, if the Memcache module https://www.drupal.org/project/memcache is not installed before updating the settings.php file you could get errors like:  "non-existent cache service"  or “ServiceNotFoundException: error.”

Posted 11 Apr 2018

In Drupal 8, the caching system is much more flexible. Instead of caching the entire page (as in Drupal 7) , in Drupal 8 caches are saved in ‘bins’ which can be specifically set to use either the database or memcache, or other caching systems.  We recommend that you use memcache for most cache bins, this is preferable to local cache ( for example PHP APCu) for multi-tier stacks since it makes cached items available to all of the PHP/FPM layers 

Posted 09 Apr 2018

Known Issues

Acquia Support uses New Relic as a tool to help diagnose website issues. One part of the tool is a small Javascript agent that is injected into the page, that allows New Relic to give data about the end user's experience.

However, there maybe be issues caused by this javascript injection to a third party service used, or, a validation error, like this one from Google's AMP service:

The tag 'script' is disallowed except in specific forms.

 

Posted 09 Apr 2018

Issue

Some, or many, page loads are taking just longer than fifteen seconds to complete (as seen in the web server access.log file, or on Acquia Cloud, in the php_time value of the drupal-requests.log file). Memcached is in use.

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